Boost mobile coverage

Submitted: Sunday, Jun 12, 2022 at 22:00
ThreadID: 143856 Views:42975 Replies:12 FollowUps:20
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Hello,
I have to change my mobile carrier.
After 4000 k's travelling around western NSW with TPG which is great in Sydney but woeful the other side of the Blue Mountains I need to jump to something better.
I need to change to Telstra.
My question is, is Boost mobile which uses the Telstra network a viable alternative.
Now that I am retired I need to be mindful of my spending and Boost seems a budget option,
Any input and suggestions welcome,
William
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Reply By: Peter_n_Margaret - Sunday, Jun 12, 2022 at 22:43

Sunday, Jun 12, 2022 at 22:43
Boost is Telstra and uses the whole Telstra network, unlike some of the resellers using the Telstra network.
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Follow Up By: Member - Boobook - Monday, Jun 13, 2022 at 07:29

Monday, Jun 13, 2022 at 07:29
Yep and Boost even introduced 5G on the large plans, similar to Telstra.
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Reply By: Michael H9 - Monday, Jun 13, 2022 at 04:05

Monday, Jun 13, 2022 at 04:05
I have 2 SIMs in my phone, a Telstra and an Optus. The Optus is through Moose Mobile and quite cheap. I've been blown away sometimes with how there 's been Optus signal in remote places where there hasn't been any Telstra. For anyone needing maximum coverage to stay in touch I do recommend a dual SIM phone with a cheap second SIM.
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Follow Up By: Member - shane r1 - Monday, Jun 13, 2022 at 07:19

Monday, Jun 13, 2022 at 07:19
G’day Michael,
How does the dual sim phone work. Do you have to switch it over to the other carrier or does it recognise a signal is available?
Cheers Robbo
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Follow Up By: Michael H9 - Monday, Jun 13, 2022 at 08:33

Monday, Jun 13, 2022 at 08:33
Calls and texts come in on both. You set a default for outgoing but there's an option to send or call with either. You manually choose in settings which SIM for internet. If you're at a location without internet on your current default then you have to change the internet SIM in settings. You have different numbers for each SIM so you need to tell important contacts both numbers.
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Follow Up By: Allan B (Sunshine Coast) - Monday, Jun 13, 2022 at 10:44

Monday, Jun 13, 2022 at 10:44
"Calls come in on both"?
Geez, I get enough nuisance calls as it is without doubling my chances! Lol
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Reply By: qldcamper - Monday, Jun 13, 2022 at 06:43

Monday, Jun 13, 2022 at 06:43
I have worked in many remote sites and telstra is the only option.
Yes other companies use their network and are much cheaper but have their drawbacks.
When there is limited bandwidth for voice comunications it is the cheaper alternatives that grind to a hault and get booted first.
In remote camps of up to 2500 rooms it is quite common just after the end of shift.
In small towns not so much of a problem until there is an event such as a bash.
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Reply By: Member - Warren H - Monday, Jun 13, 2022 at 08:17

Monday, Jun 13, 2022 at 08:17
As stated Boost coverage is identical to Telstra and this has been our recent experience. Plenty of threads on the Caravanners Forum about this. We've just been to the Flinders, Arkaroola and Marree. One of the party was on Optus (not a reseller), the other was Telstra and we were Boost. Boost was superior to Optus everywhere but Marree where the sheer number of people in town was overloading the Telstra 4G network. We paid $260 for a 12 month 260Gb deal on a Black Friday special, previously we were on the smallest Telstra post paid plan at $35 pm with only 2Gb pm. We would always exceed this when on the road. The Boost plan also includes free o/s calls to select countries.
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Follow Up By: Michael H9 - Monday, Jun 13, 2022 at 08:40

Monday, Jun 13, 2022 at 08:40
Optus was in Marree before Telstra. I recall doing the Oodnadatta Track a few years ago and Optus was in Marree, Coward Springs, William Creek and Oodnadatta, with no Telstra at any of them. Blinman in the Flinders was the same, we were in the pub having lunch and the other guys were using my phone to call out on the Optus SIM. Telstra is king though, I recall getting Telstra service at the Mt Finke campground on Googs Track.
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Follow Up By: Peter_n_Margaret - Monday, Jun 13, 2022 at 11:12

Monday, Jun 13, 2022 at 11:12
Those Optus signals at William Creek et al were token gestures.
If you could not see the pub, there was no signal. :)
I reckon the signal at Mt Finke is from the Indian Pacific rail line which has virtually full Telstra coverage.
Cheers,
Peter
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Follow Up By: Nomadic Navara - Monday, Jun 13, 2022 at 11:32

Monday, Jun 13, 2022 at 11:32
The Commonwealth Government have a remote area fill in programme. They subsidise the installation of new bases In the early days it was Telstra who got the contracts. When it came to the Oodnadatta track Optus got serious with their tender and won the contract.

If you want to see who's up who and who's paying the rent with all the MVNOs, have a look at List of Australian mobile virtual network operators. You may note in the table that Telstra owns an MVNO, Belong Mobile . However, it is only on the retail network and not the wholesale network like Boost.


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Follow Up By: Zippo - Monday, Jun 13, 2022 at 11:50

Monday, Jun 13, 2022 at 11:50
Peter D you got that last bit A-about. "Telstra Retail" is the full scope, Telstra and Boost have access to that. ALL the others (Belong, Aldi, Woolworths etc) ONLY have access to the Telstra Wholesale network.

Also for the Blackspot Program, providers were selected on a site-by-site basis i.e. cheapest for the feds. Optus cleaned up a lot of them as it has its own satellite backhaul, which Telstra at the time could not go close to competing with.

Peter & Margaret: The Optus coverage from those sites was only intended (and required) to cover "the townsite". In the case of Oodnadatta it runs out at the "telegraph pole" which is about 10km up the track to the west - a long way further than "can-see-it" range.

There is no perfect answer. The best is to have Optus (or reseller - they don't restrict resellers coverage) and Telstra Retail i.e. Telstra or Boost. WHether that is a dual-SIM phone or two separate devices is your own choice. We use separate devices (and a satphone ...).
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Follow Up By: Member - Boobook - Monday, Jun 13, 2022 at 12:08

Monday, Jun 13, 2022 at 12:08
If you have a VoWIFI phone with Telstra or Boost, you can make and recieve standard calls over any hotspot or wifi. You may need to turn it on and you generally have to get your phone from a Telstra dealer to have it work.

You can make or receive Telstra calls in Oodnadatta that way for example.
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Follow Up By: Nomadic Navara - Monday, Jun 13, 2022 at 15:45

Monday, Jun 13, 2022 at 15:45
from Zippo "Peter D you got that last bit A-about."

Sorry about that. I did get mixed up there. For the others, go back and re-read my post and it will make more sense.
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Follow Up By: Briste - Monday, Jun 13, 2022 at 19:42

Monday, Jun 13, 2022 at 19:42
"If you have a VoWIFI phone with Telstra or Boost, you can make and recieve standard calls over any hotspot or wifi. You may need to turn it on and you generally have to get your phone from a Telstra dealer to have it work."

Yes, up to a point. I struggled with this precise thing at Arkaroola last week. The speedtests indicated that the bandwidth was almost entirely allocated to downloads and very little for uploads. So in my Optus VoWiFi calls, I could hear the other parties quite clearly, but they found it impossible to hear me sufficiently clearly to understand me. Fortunately there were (now-free) Telstra payphones.

I've also found that I can send an Optus SMS over a wi-fi connection, but I don't get replies. Sometimes not until I reach Optus coverage and sometimes not at all.

So there can be significant limations. On other occasions I have been able to make VoWiFi calls without issue, so Arkaroola _may_ have been an exception.
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Follow Up By: Member - Boobook - Tuesday, Jun 14, 2022 at 17:08

Tuesday, Jun 14, 2022 at 17:08
Briste, that's a reason I specifically said with Telstra or Boost. Optus has handover issues, and even struggles to hand over between their 4G and 5G cells. They get stuck on 5G then can't switch back to 4G until you turn the radio or phone off and back on. They keep promising they will fix it but haven't yet.

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Follow Up By: Briste - Tuesday, Jun 14, 2022 at 19:49

Tuesday, Jun 14, 2022 at 19:49
Yes, using my Boost SIM directly to make voice calls was one solution to my problem, but as the SIM usually resides in a Nighthawk modem that meant doing the SIM shuffle, and so using a payphone was the easier option on this occasion.
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Follow Up By: Nomadic Navara - Tuesday, Jun 14, 2022 at 19:57

Tuesday, Jun 14, 2022 at 19:57
I have been led to believe that SIMs should not be shuffled too much between the devices as they are a little too fragile to stand being continually being located.
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Reply By: Member - McLaren3030 - Monday, Jun 13, 2022 at 09:06

Monday, Jun 13, 2022 at 09:06
Hi William,

This subject has been covered before on this forum, there are a number of threads regarding this if you do a search.

For the best mobile phone coverage overall, you are better to have two phones, one on Optus, and one on Telstra or Boost Mobile. As others have stated, Boost Mobile uses the whole Telstra Network.

Optus were clever in that they installed infrastructure in some remote places where Telstra did not have coverage, now Telstra is catching up installing their own infrastructure in these places.

From recent reading, the best telephone coverage for remote areas Australia wide is still a Satellite Phone on the Iridium Network. The Starlink Satellite network will be better from what I have read, once it is fully operational across the whole country. Currently it still does not cover all of Australia.

Below is a map of the mobile phone coverage Australia wide, not sure how recent it is, but it is not that old.



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Follow Up By: Zippo - Monday, Jun 13, 2022 at 14:16

Monday, Jun 13, 2022 at 14:16
Macca, it's close enough to current to not matter. The thing to note (for newbies to coverage maps) is the almost total absence of Telstra Wholesale coverage:
* east of Laverton to Uluru
* almost anywhere "country" NT except Alice and Katherine
* the top half of SA
* between Alice and central QLD
* etc etc

In simple terms, TW is comprehensively unsuitable for outback travel. Ditto Optus, but there are still spots with Optus only so the best approach remains Optus or TR.

The original scope of TW was cast to match Optus presence across regional areas. As Optus expanded their coverage, TW remained set in stone - and has hardly changed anywhere - while their retail coverage has grown.

In the remote areas where Optus "stole a march" on Telstra in the early rounds of Blackspot and Telstra are forced to play catch-up, it is interesting to consider that Telstra were unwilling to go without that catch-up pressure. Just ask Trevor Wright at William Creek, who spent years lobbying and imploring Telstra to do something - all to no avail.
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Reply By: Briste - Monday, Jun 13, 2022 at 09:20

Monday, Jun 13, 2022 at 09:20
Boost has the same coverage as Telstra, but doesn't always have the same speed. Last I checked, it didn't have access to 4GX technology, nor 5G. The above posts suggest that 5G is starting to happen.

Having just done a swing through the Flinders Ranges I was stunned by the tiny places that had both Optus 3G and Telstra 4G, e.g. Rawnsley Park, Blinman, Beltana. The couple that run the excellent Beltana camping site expained that Optus had a contract with the SA Government to provide coverage where they needed it, so they came first and at the time it was 3G. Telstra came later with 4G, and a taller antenna.

It's certainly the case that Optus can be faster in practice if everyone is on the Telstra service, e.g.Rawnsley Park, provided you're close enough to the 3G antenna. It pays to have both carriers and to check speeds when there's both, rather than to simply assume that 4G is faster
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Follow Up By: Member - Warren H - Monday, Jun 13, 2022 at 09:54

Monday, Jun 13, 2022 at 09:54
As you wrote Briste, Telstra is playing catch up in northern SA, they were the only service in Kulgera as well in 2019. The original Optus service was part of the Federal Mobile Blackspot program round 3, I think. You can find the details of the program and roll out if you wade through the webpages, perhaps completed by now. When we went through the area in 2019, it was interesting where you could find an Optus signal. Telstra were in the process of catching up. We're just back from the area as well it seems they have caught up and have better service in some. While we were away Boost got access to the Telstra 5G network (where it exists) , great for hotspotting the PC.
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Reply By: Uncle Arthur - Monday, Jun 13, 2022 at 09:28

Monday, Jun 13, 2022 at 09:28
We have great success with Pennytel. Cheap no contract and plans start at $10.98 per month. It uses 98% of the Telstra network. Worth a try.
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Follow Up By: Bazooka - Monday, Jun 13, 2022 at 12:18

Monday, Jun 13, 2022 at 12:18
Pennytel, ALDI and other MVNOs use the Tls WHOLESALE network Uncle, which means their rural coverage will not be as good as Tls, Boost or OPTUS in many regional areas.
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Reply By: Bazooka - Monday, Jun 13, 2022 at 11:53

Monday, Jun 13, 2022 at 11:53
TPG and Tls have recently reached an in-principle agreement to share some infrastructure in fringe/regional areas William, so depending on what the details of the deal reveal (and ACCC approval) it may not be too long before TPG is using Tls towers etc outside cities.

OPTUS claims this will reduce competition and has - not unexpectedly - opposed the deal. I have no expertise/inside info but having read a little on the proposal and objection I can't see any reason why the ACCC would kill the deal.

Google will find info/discussion on the topic, here's one link: Tls-TPG Agreement

If you decide to go to BOOST be aware that there have been quite a few recent complaints about the lack of service if you have connection/account/number porting issues. Mentioning the Telecommunications Industry Ombudsman (TIO) might help focus their attention if problems persist.

This DEALS WEBSITE has regular discounts on Boost 12 month pre-paid kits. Note that these discounts are usually unavailable to continuing customers. You'll find comments and discussion on Boost customer service in deals and forum posts on the same website - which has many tech-savvy members.
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Reply By: Matt W13 - Tuesday, Jun 14, 2022 at 16:05

Tuesday, Jun 14, 2022 at 16:05
Boost is Telstra's no frills service. It uses 100% of the Telstra network.

The only problem you can have is contacting support and/or getting info on things can be darn hard, because they don't offer much support (frills).

Telstra and Boost are the only 2 you have that use the entire Telstra network.

Another thing to consider could be getting a cheap plan from anyone for your mobile and hiring a sat phone when you go away. Just a thought.
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Reply By: Member - William B - Wednesday, Jun 15, 2022 at 13:01

Wednesday, Jun 15, 2022 at 13:01
Thank you every one for your suggestions.
I think I will look into Boost mobile, they seem to foot the bill.
I have a phone on a Telstra long life plan I use to give my wife a quick 2 rings then hang up and she can then ring me back, texts and internet are expensive on that plan.
I also have a satellite phone on Pivotel which I can do the same and Anita can call me back on normal mobile rates and of course is there for emergencies.
Once again,
Thank you.
William
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Reply By: Briste - Wednesday, Jun 15, 2022 at 22:31

Wednesday, Jun 15, 2022 at 22:31
Boost offer 140Gb / 12 months for $200 for new customers, but only 100Gb for renewals. Does anyone know what consitutes a "new customer"? I only use it for data, so I don't care about keeping the phone number. If I buy a new SIM and get a new number, will it regard me as new or existing? I could create a new Boost account with a new email address, but as you have to pass the 100 points to activate, it will be pretty clear it's the same person. I guess I could put it in my wife's name every other year.
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Follow Up By: Bazooka - Thursday, Jun 16, 2022 at 12:10

Thursday, Jun 16, 2022 at 12:10
Don't know Briste but I suspect not. Anecdotally if it was possible I'm pretty sure someone on Whirlpool, Ozbargain etc would have done it and commented.

The usual "trick" is to port out (using a cheap Optus sim for example) for a couple of days and then port back in to Boost. Reading between the lines, some clearly do that to get the "new user" cost benefits, not primarily to preserve their number. Don't know if Boost allows data carry over on their 12month deals but any remaining data would be lost if you port out and back in of course.
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Follow Up By: Briste - Thursday, Jun 16, 2022 at 15:13

Thursday, Jun 16, 2022 at 15:13
Porting out and in suggests keeping your number. That is the common issue, but it isn't mine as I only really care about the data. My case probably isn't discussed as it's a minority case. Only one way to find out it seems ...

I see all the posts about having to port out and back in, but see this post by inick about what he/she managed to do.
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Follow Up By: Bazooka - Thursday, Jun 16, 2022 at 19:47

Thursday, Jun 16, 2022 at 19:47
That's interesting. Hadn't come across a comment along those lines before, although I only occasionally look these days. Perhaps dependent on the Boost operator you get?

Seems good business sense to keep existing customers happy when they ask for the same deal being offered to new customers. Many insurance companies operate along the lines of don't ask, don't get. Ime their contract renewal costs (offers) are invariably higher than the price you'll get if you do a fresh online quote.
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Reply By: Member - William B - Saturday, Jun 18, 2022 at 18:53

Saturday, Jun 18, 2022 at 18:53
G'day,
Thanks to everyone who responded to my enquiry.
I have ordered a Boost SIM card and will give them a go.
I hope to head into western nsw in the school holidays and will give it a workout.
William
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