Penguin Camper collapse_a second time

Thats no good at all Diane.

Rebuilding the roof.....so thats taking the poptop part of completely or is it just the corner that collapsed ?

This is what happenened to mine.....

I had a Eagle Outback and the drivers side front corner collapsed. It was an easy fix. I held the corner up with a large inverted tent pole, removed the seat cushions and notice that the flexible rod that lifts the corner had popped out. I pulled it out, turned it around, reinserted it, then placed a large metal clamp over the exposed section between the two channels, to ensure that it did not pop out again.

If this is the same issue.....this worked on mine and two others. About 30 minutes to fix.

It does sound different to your issue though as it did not require a roof rebuild.

Gday Diane
May be you better head for Dandenong instead of NSW .

Hi Diane,
Geez, your not having a good run of it are you?
Does it appear to be the same problem as last time or is it a different one? I guess a little hard to tell if you can't or haven't been able to get in to have a look at what has let go. Did you hear anything go bang, or something snapped or did it just slowly start coming down.
Here are a couple of a diagrams of the windup system for a 1998 Eagle lift System I would presume it would be very similar to yours. Also this might help, HOW TO REPAIR A CRANK LIFT SYSTEM
Unfortunatley I don't have a solution to your problem, other then to ring and bitterly complain. It shouldn't be up to you to fix it either.
I hope you get it sorted.

I bet the problem people are having as it happened to me a couple of days ago and I am pullin my hair out at this minute.
I recon the TOP PART OF THE DOOR IS NOT BEING REMOVED before the letting the top down is the problem. Yes, I started to wind it down, ONLY A MATTER OF 3 INCHES and the bang occurred. The top part of the door which holds the 3 screws it in place on the top wall snapped which allowed the right hand rear to sag. ( The same side as the door I am referring to.)
Today I have unscrewed the areas that hide the cabling and love and behold I find the cable is slack at the telescope lift on the left rear that collapsed. I recon the problem is either the approx 1 metre spring is shot or the whatever you call it that pushes the spring up has come out of plumb.
I have been quoted near on a grand to have it repaired by the approved Jayco mob. I bet I will part with that sort of money.
Keep tuned and I will advise you how I repair the problem.
I hate parting with one cent let alone a grand.
My thought is to raise the roof with the aid of timber at the collapsed corner the with a good screw driver get the metre long spring out and check it then try and get the square which the high tension cable is attached to and hopefully between the two I will find the problem.
REMEMBER FOLKS. THE TOP PART OF THE DOOR MUST BE REMOVED AND HUNG FROM THE CEILING BEFORE ATTEMPTING TO LOWER THE ROOF. I BET THIS IS HOW MOST PROBLEMS WITH A COLLASPED ROOF OCCURS.
By the way, I have had the Penguin for 6 years and not a fault with the roof. I carry 5 solar panels in a secure theft proof cabinet along with a permanent 100 watt solar panel on a bracket and the spare tyre. All up weight is approx 100 kg. 90 per cent of the time I don't use the panels in the cabinet and the roof is raised and lowered with the total weight. The present fault is mine, not what I carry on the roof
Regards