Thursday, Jun 01, 2017 at 08:26
Agreed, Vodafone is cheap cause you can't make calls half the time.
My wife had Vodafone, it was hopeless, calls dropped out 70% plus, no overage, and people couldn't reach us. It was a vodafone supplied Iphone. We complained it was so bad that we were losing business. We are only 10km from
Melbourne's CBD and their coverage map showed full coverage in every direction from our
home.
After 2 weeks, we got a call from Vodafone. It was a laugh.
"Sorry it has taken so long to get back to you, we have called you so many times and your phone was off"
NO, there was no reception, the bloody phone is on all day every day. THAT is the problem.
"Oh, I see" Try resetting your phone. etc etc etc.. Hopeless even though they saw the issue first hand.
We got out of the contract 2 days after calling the ombudsman.
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