ISUZU MU-X 2016 no GPS

Why blame Isuzu. Blame the salesman for lying. Isuzu don't own the dealerships.

Don't blame Isuzu. Car salesmen are snake oil merchants and have no quarms about lying to get you to sign on the dotted line. If it is not in writing it will not happen - period.

Hi Len

Like the others have said above, it has nothing to do with Isuzu. It come down to two things to blame, firstly the salesman, and secondly yourself, and did you speak to any service techs to see if thst was going to happen?

If the salesman was so sure of his product knowledge, you should have made him put it in writing, stating that if the future upgrade did not happen, then he will take back your vehicle.

Then when it comes to you, it is called thorough product research on the product you intend to buy, not just cars, but anything. It is no good blaming say a computer company for buying a computer with no CD drive, the salesman that sold you it thinks it has one, get it home to find no CD drive and the specifacations clearly show they do not have one.

Research, research research .

From the research that I have read and been told, you have purchased a very reliable and capable four wheel drive.

Enjoy your new pride and joy.


Cheers



Stephen

Gday Len,

It seems you are copping a bit of a hiding here with everyone saying that Isuzu is blameless, the salesman is a con artist and you should have studied harder. In my opinion, Isuzu should shoulder some responsibility for shonky salesmen operating under their explicit banner. The dealer is their public face and only point of contact. It is true that Isuzu can't be held directly responsible, so I think your only recourse is to go after the dealer and register your displeasure with the dealer with Isuzu so it is on record with them. Isuzu wouldn't be happy about it either and would want to know about it because in this day of social media bad news travels fast.
On the plus side, you have a nice car and you can probably put a new after market gps/entertainment/bluetooth unit in that will integrate with all the Isuzi buttons and controls if you really want to for under $1000. I did it for my wife's VW and you wouldn't know it wasn't designed for the car.

I bought a SX Dmax one of the things I didn't want was the GPS , I have a Garmin that I can keep updated for free ,

I just take it out of the Ute connect to the computer to update

I also plan my own routes both on road and off , ( I have OZ-Topo card in the GPS ) in Base Camp on my computer and upload them to the Garmin . I have just uploaded a High-country trip to the GPS now .

I do the same with the Garmin Zumo on my Bike .

I have a 2012 (first of the new shape) Dmax with a Sat NAv. To be honest with you mate, it is not too flash at all. Didn't have roads on it like the GRR, and you have to pay for the map updates. The Bluetooth connectivity is a bit hit and miss on mine too and it has swallowed CD's, although they switched out that Clarion model and put something else in after 2013.

The best thing I did and already mentioned was buy a $150 Garmin GPS from the Good Guys and it's heaps better than the Dmax one, and has the GRR, minor El questro 4wd tracks on it, and has free lifetime map updates and is very simple and intuative to use, something that the Clarion wasn't. Whilst you probably don't want to have to go out and buy one, I'm glad I did and as mentioned you can take it out and put it in other cars if you need.

Hi Len

Just reading it again, there is a very strange point by the saleman that sold you your vehicle.

Firstly he should have know what was standard with your new vehicle.

Secondly, if it did not have any form of fitted GPS in the vehicle, all the firmware upgrades in the world will not give you a GPS, as you do not have the receiver fitted.

If this is the case, you have a very good point of going to your Consumer Afairs and demand that one be fitted, as you were told by the salesman that a Firmware upgrade will address the problem.

Regardless of what industry you are on, sales people are not to give any customer any faulse or missleading information.

Go back to him, tell him to get his manager and then demand a GPS fitted at their expense.



Cheers




Stephen

Len, if you are happy with the vehicle just bite the bullet and go aftermarket as others have said. The benefits are more up to date maps that you can download from your computer, portability between cars and not having to pay a dealer overinflated prices for updating maps !

The best option regards the dealer, get your servicing done elsewhere as that is where it will hurt them, whether or not that is another dealer or a log accredited private one it won't be an issue as far as warranty is concerned, but they will miss out on servicing and that is where the cream is for the dealer.

Regardless of the sales spiel the salesperson is a indication of the dealerships ethics. So let your feet do the talking and go elsewhere.

Cheers

These words are key.

"the salesman said that although the 2016 model didn't have GPS or Smart Connect features, it was highly likely that in a future service the firmware would be upgraded to include these features. This was in response to us mentioning that the Pajero Sports already has these features."

So he didn't say that your car would be upgraded, he said that It was highly likely.

Ie no promises that you would get it. That's the bad news. The good news, especially, if you get him to repeat it is that it could be that it was never upgradable and his highly likely statement was not based on any truth. I am sure that is easy to establish. As Stephen L points out, a firmware upgrade still needs a hardware GPS, Is that already installed - doubt it.

I would pursue that line. Why did he say it was highly likely when it wasn't at all possible.

Good luck.

I can understand your frustrations if it was promised? What was your intended use of the GPS? If it was for in car navigation can I give you my opinion? (Assuming it was for in car navigation).
If this is the case or not I personally believe in car navigation is a waste of time with the new Google Maps Navigator. Google has spent $Millions on the development of real time traffic information which basically uses everybody's phone to monitor and report traffic as you drive. On top of this it is by far the easiest and most accurate navigator to use. All you need is your phone with GPS and holder/cradle
Despite having GPS in all my cars I now do not use their in-built navigational functions. My experience for what it is worth and hopefully to give you some good news as it's free. (I don't work for Google BTW LOL)

I have had experience with a few built in units and none have lived up to expectations as far as remote area coverage goes. The best I have used is the one in my Jeep and that it not to imply I'm satisfied with it either it's just the best of an average bunch. As ever, I use OzExplorer on a tablet and the built in one for cities and towns. The big issue for me is the cost of upgrades to the data is in the area of $200-$300 and above. The Bt 50 has a Hema app and maps loaded but you need to pay a fee to activate it. If I recall correctly to unlock the app cost $200+. I just downloaded the maps and loaded them into my tablet. Problem solved.

If you buy an after market unit find out the cost to upgrade data runs to before you buy