Friday, Jun 21, 2013 at 11:00
Quite right Steve, any thing, top quality vans included can have faults but it's the response to having those faults addressed which is wrong.
Even a little thing like an info plate falling off the front of the chassis won't be fixed on our van and in fact the manu refuses to communicate in any way whatsoever aabout anything.
We too know owners who've had a good relationship with them but they live in
Melbourne just round the corner from them, we live in
Perth so can safely (they think) be ignored.
Just wait until our court action to have the van declared "not fit for purpose". :-)
The retailer dismisses everything as misuse, inappropritate use, neglect or wear and tear in an effort to avoid a warranty claim.
When the manu decided to settle our claim against them the attitude of GD Caravans was "we wouldn't have done"!
And to think we've bought 3 RVs of these bleep s and 2 of them have been Goldstreams!
As our wheel cover says "NO WAY" George Day Caravans "NEVER EVER AGAIN".
AlanH.
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