Friday, Feb 24, 2012 at 13:19
Thanks for all the advice guys; here is the outcome re Toyota and the alternator saga:
- The alternator was replaced with a new Toyota branded alternator which came with a 12 month/20,000klm waranty and cost $990 (incl labor $150).
- The battery is charged, holding charge, and is OK.
- The u/s alternator is with an auto electrician for a quote to repair (I expect this to be in the order of $200, but am prepared to be disapointed) and I will keep it as a spare.
I spoke to the Service Manager in regard to his service desk minion's negative comments at the time of
check-in, and subsequently, and was thanked by him for bringing it to his notice. The new alternator was installed and the car ready a day early on Wednesday - the Manager sent his car out to pick me up, as a small token of his appreciation for the
feedback.
Thank you to those who provided the positive input; as observed succinctly by jrzoo, my intention in starting this thread was simply to give some info to others. I have owned cars for the better part of 50 years and have probably achieved a fairly extensive understanding of the chicanery intrinsic to the motor trade but, as some of you picked up, when circumstances have one by the short and curlies, one does the best one can - this usually comes at some cost in order to overcome the inconvenience in the most expeditious way.
Happy and safe motoring. Charles3
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