Recall - ARB Dual Battery Kits with Sure Power—Battery Separator

Submitted: Thursday, Jun 30, 2011 at 10:29

ThreadID: 87290 Views:4710 Replies:2 FollowUps:4

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Stephen L

Hi Guys,

Some of you may remember a post I put up a couple of months ago about the importance of carrying fire extinguisher which came about as a result of the battery isolator I had installed catching fire. ARB have now completed their investigation of the incident and as a result a recall has been issued for a batch of isolators/separators.

Details can be found at: http://www.recalls.gov.au/content/index.phtml/itemId/1004707

This only affects Sure Power Battery Separators which were used in ARB dual battery kits until they changed to Redarc's.

I would like to thank ARB head office for keeping me informed on their investigation and I think that we can all be confident that ARB will give us the product back-up that we deserve.

Thanks

Steve..

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Reply By: olcoolone - Thursday, Jun 30, 2011 at 11:56

Thursday, Jun 30, 2011 at 11:56

Good to hear.

This shows the advantages of dealing with a local (Australian based) legit company who offer 100% backup and support.

What did they do for you to over come the problem.

AnswerID: 458845

Follow Up By: Stephen L - Thursday, Jun 30, 2011 at 12:15

Thursday, Jun 30, 2011 at 12:15

The isolator was swapped for a different brand, all wiring was checked and the engine bay was given a really good clean as I had to use a fire extinguisher. They also installed the wiring for the button on the dash to bring the second battery in for starting if required.

I was hoping for a free stubby holder as well!

FollowupID: 732408

Follow Up By: Duncanm - Thursday, Jun 30, 2011 at 13:15

Thursday, Jun 30, 2011 at 13:15

Hi Stephen, I had two fail and after the second one failed it was replaced with a redarc. Lucky, I didnt have a fire by the sound of things.

Also had good service from the same company.

Duncan

FollowupID: 732415

Follow Up By: snoopyone - Thursday, Jun 30, 2011 at 13:48

Thursday, Jun 30, 2011 at 13:48

Oh well I had a Redarc fail after 4 years so something to look forward to.

LOL

Those ARB one were too expensive anyway

FollowupID: 732419

Reply By: OREJAP - Thursday, Jun 30, 2011 at 15:19

Thursday, Jun 30, 2011 at 15:19

Hi everyone, First off thanks stephen L for your post. I wonder if this is the item that drains both my batteries when the vehicle isn't driven for 2-3 days!!! Anyway off to the installer to have it removed and the redarc put in...fingers crossed. Incidentially the 1800 phone number on the recall notice is incorrect...Sure Power is an American company and the only number available is an American 1800...so if you do phone don't get short tempered when talking to someone on the end of the phone who doesn't have a clue about what you are talking about.....

AnswerID: 458864