Delaying CDMA Network closure is a joke
Submitted: Saturday, Jan 19, 2008 at 08:14
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Michael ( Moss Vale NSW)
Delaying the closure is a joke. Most CDMA users have already changed to to new system over the last few months, convinced by Telstra staff via, mail, SMS and phone calls to their CDMA, stating all that the network was definately closing on 28th January. The govt has left the delayed closure of the network far too late, there must be only a handfull of people left on the network. If the last Federal Government acted some time back to keep the CDMA system operating a little longer, there would be more pressure on Telstra now to get the Next G system up to scratch. With only a handful of CDMA users left, Telstra already has what it wants and the pressure to get the Next G system working properly is minamal. Michael
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Reply By: Member - Oldbaz. NSW. - Saturday, Jan 19, 2008 at 10:14
Saturday, Jan 19, 2008 at 10:14
Not sure about only a handful left on CDMA. Just down the road from you in the
Canberra area most rural subscribers still have the
cdma. Due mainly to the undertaking given by local Fed MP that
the network would not close as suggested by Telsta. I had to
replace
mine due to running over it with tractor. However have found the Next G Samsung A412 to work everywhere the cdma
did, & without a full car kit....oldbaz
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Follow Up By: Member - John (Vic) - Saturday, Jan 19, 2008 at 12:34
Saturday, Jan 19, 2008 at 12:34
I have said for awhile now that I thought the problem was related more to crappy quality handsets more so than network issues.
Those who have bought name brand reputable handsets (Samsung, Nokia etc) seem to have the least problem.
Those with the cheap Telstra brand or the Lousy Goods (LG) brand seem to be complaining constantly.
This theory now seems to be confirmed by the ACMA report that Conroy based his decision.
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Follow Up By: Mainey (wa) - Sunday, Jan 20, 2008 at 17:11
Sunday, Jan 20, 2008 at 17:11
John,
have allways wondered what " LG " stood for :-)))
Will be confirmed by some washing machine sales reps also...
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Reply By: baldman - Saturday, Jan 19, 2008 at 12:59
Saturday, Jan 19, 2008 at 12:59
Another unforseen or unpublicised issue with NextG is that in 2006/2007 when a large telecommunications (I won't mention the companies name as not to upset Sol) launched their 3G network following the spectacular failure of their revolutionary i-mode network, is that when the briefings for 3G were being rolled out their training facilitators were giving the staff that impression the 3G network was the one that would replace CDMA. This resulted in a large number of CDMA customers moving to 3G under the impression that it would be fine.
Whilst customers on the fringe of GSM areas didn't find to much difference a lot of rural customer found that they lost coverage in certain spots and complained to the company. In rare instances the
services were returned to the original CDMA service. Others were basically told tough titties the service will improve.
Therefore there is a large customer base with 3G handsets (which were sold to them as being compatible with NextG) waiting for the closure of the CDMA network for a promised improvement in their service.
How do I know, I used to work for one of their biggest dealers, crazy aint it.
baldman
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Reply By: fisho64 - Saturday, Jan 19, 2008 at 15:25
Saturday, Jan 19, 2008 at 15:25
"With only a handful of CDMA users left, Telstra already has what it wants and the pressure to get the Next G system working properly is minamal"
not sure about the "handful of users" but I think regardless the cost of keeping the CDMA network alive will be painful for Telstra.
It was inevitable that people would be unhappy with coverage, and it would be delayed.
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Reply By: Member - Mike DID - Monday, Jan 21, 2008 at 20:40
Monday, Jan 21, 2008 at 20:40
Quote from
SMH article
"Telstra sets up hotline ahead of CDMA closure"
"A telephone hotline has been established to assist Telstra's mobile phone customers make the move from CDMA to Next G.
Last week, Communications Minister Stephen Conroy announced the telco would have to delay its CDMA switch-off by at least three months because Next G's performance in the bush was not up to scratch.
The closure was due on January 28 but Senator Conroy ordered Telstra to report back to him by April 28 before any shutdown was allowed to proceed.
Telstra Country Wide Group managing director Geoff Booth said the company would open a special hotline - 1800 888 888 - tomorrow for customers having issues with their handsets and equipment.
The hotline is being established in response to Senator Conroy's request for extra measures to help Telstra customers with handset issues.
"This extends the unprecedented measures that Telstra has put in place both before and after purchase to help customers get the handset and accessories that best meet their requirements," Mr Booth said."
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