Trucksprings & E-mails.......ARGHHHH!!!!
Submitted: Saturday, Feb 25, 2006 at 18:33
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Member - Hagar (SA)
Afternoon everybody
Well what a frustrating week it has been. After all the replies re my post 30747 (Coilrites) many thanks have to be extended to the
forum, especially Rob, who gave a lot of very helpful info.
Thus armed, the PC was fired up and a third e-mail sent to Trucksprings (USA) and the reply was even less helpful than the 2 prior. I even went to the trouble of including all the part numbers etc that Rob provided and yet they could not tell me if such a kit existed, rather they redirected me to their web site to commence yet another futile search. VERY FRUSTRATING. Now some at sometime mentioned a specific person they had dealt with at this company, any 'heads up' would be appreciated before I get all sarcastic with them. I realise that there are subtle differences between US english and AUS english, but this is just rediculous.
Thanks in advance
(Oh and this
Clare Valley Riesling currently in my glass is bloody good)
Hagar
Reply By: Member - Hagar (SA) - Sunday, Feb 26, 2006 at 09:53
Sunday, Feb 26, 2006 at 09:53
Morning all
Being a member here has to be the best money spent, nothing but good info. Thanks all. Yes, a phone call is the next step, just needed to off load my frustration before then, or a tad of sarcasm could creep into the conversation. Buying the Coilrite or Polyair bags here in OZ would be easier, but at the price offered in the US the savings are huge and then there is the challenge.
Thank you "Big Kidz" for the info, will have a look later today.
Hope you all enjoy your day
Hagar
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Reply By: fourstall2000 - Tuesday, Feb 28, 2006 at 08:40
Tuesday, Feb 28, 2006 at 08:40
I have bought two sets of coil rites from truck springs with no problems,some E mail replies take several days but the delivery service is great.
You have to realise that the vehicles here we require bags for, are not the same as in America,so they have problems identifying them.
With the Nissan patrol they do know which bags, but are sometimes unsure as to what model you refer to.
So any problems you have in dealing with them is not poor service on their part, rather a resuilt of their not being sure of what you require.
And as previously stated at about one third of local cost it is worth any frustration.
Regards
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