Hyland Trailer Coupling
Submitted: Monday, Dec 19, 2005 at 18:58
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Wilko K
On the 23rd Nov I made a post regarding a faulty Hyland Coupling on a camper trailer I had purchased privately, and RV Centre Caravans at Logan in
Brisbane wanted nothing to do with it telling me that warranties are not transferable.
One of the replys gave me the contact No. of Darren Hyland. Since then he has come to MY PLACE and repaired the coupling with no charge.You cant ask for any more than that.
Im more than satisfied
Wilko
Reply By: Member - Ed. C.- Monday, Dec 19, 2005 at 20:33
Monday, Dec 19, 2005 at 20:33
That's good news Wilko...
What exactly was the problem with it, & what did he do to fix it???
Regards, Ed. C.
| Confucius say.....
"He who lie underneath automobile with tool in hand,
....Not necessarily mechanic!!"Member My Profile Send Message |
AnswerID:
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Follow Up By: Wilko K - Monday, Dec 19, 2005 at 21:07
Monday, Dec 19, 2005 at 21:07
He actually picked it up from my place on the Friday and returned it today {Monday]
I was
home when he dropped it off but I could tell he was itching to get going ASAP.[ Xmas rush]
All he said was wrong,was it needed a minor adjustment behind the large bolt at the base of the coupling.
I thanked him and he was off
Great service ah
Wilko
FollowupID:
398136
Reply By: Keith_A (Qld) - Monday, Dec 19, 2005 at 20:51
Monday, Dec 19, 2005 at 20:51
Wilko - I have 2 friends with that coupling - a simple ball on a horizontal axis.
Intereted in knowing what the fault was........Seems foolproof.
regards............Keith
AnswerID:
144579
Reply By: Banjo 1 - Tuesday, Dec 20, 2005 at 08:54
Tuesday, Dec 20, 2005 at 08:54
Great news and thanks for the post Wilco - we need to be informed on the good stories - Hyland are good people ! Wonder what he said to his retailer ?
AnswerID:
144654
Reply By: Shaker - Tuesday, Dec 20, 2005 at 09:16
Tuesday, Dec 20, 2005 at 09:16
I can never understand why warranties aren't transferable, do they warranty the product or the owner?
AnswerID:
144657