Friday, Jan 03, 2003 at 01:00
G'day Diamond.
I read your post with great interest as I was in the same boat 12 months ago.
Tell your local Honda dealer that is the biggest load of crap in Australia.
The same "urban myth" was put to me by local dealer in SE Qld when I was in the market for the eu101 last year.
It is simply soud grapes against
Perth's "Honda Shop" - the most progressive dealer in the country.
I queried it with Honda Australia, and I enclose the text of their reply email to me below:
"Thankyou for your inquiry regarding the EU10i generator. The Honda
Shop in Western Australia are an Authorised Honda Dealer. We supply the generators for all Honda dealers in Australia, including The Honda
Shop. The suggestion that they are a private import is incorrect.
Please note that Honda Australia offers an Australia Wide warranty through all Authorised Dealers.
One of the warranty conditions requires that the unit is pre-delivered in accordance with the manufacturers instructions. When a customer collects a product from a dealer, the warranty registration
form states that the unit has been pre-delivered. This gives the customer
peace of mind that they are properly covered by a warranty.
If you buy a unit that has not been predelivered, and you have a warranty issue in the future, the onus will be upon you to prove that you have followed the manufacturers instructions for pre-delivery and service. We encourage you to always purchase a unit which has been pre-delivered and that you have a qualified person explain the features of the product to you. This will ensure that the unit will perform correctly when you take it
home and you will understand how to operate it safely.
Notwithstanding our recommendation, you are freely entitled under
Australian Law to purchase what you like, where you like and from whom you like.
Kind Regards
Peter Singleton"
You will note Honda's comment about the suggestion of private import being incorrect.
The Honda
Shop assured me via email that all their generators have been pre-delivered correctly.
I bought my generator from The Honda
Shop and can only speak highly of them. It was the cheapest available in the country at the time, and on speaking with the Sean Peters the general manager of that company he told me that the reason they can offer them so cheaply is simple. They buy them in bulk, and EFFECTIVELY market them around the country.
Tell your local dealer to get into the 21st century if they want to compete. I have nothing but praise for the Honda
Shop.
i can supply a copy of the full email and the email address of the sender within Honda if anybody doubts this post
And as for the gennie itself - WOW - what a great little unit !!!!!!
regards
Dennis N
AnswerID:
10486