Magazines .

Truckster,
I subscribed to 4WD Monthly through one of the special offers in the magazine itself. Get the mag at a cheaper price bang on time every month.

hey truckster, it sure sounds like you've got the rough end of the stick.

I subscribe to Aus. 4WD Monthly and i love it. I agree with the other response though, you should take out your subscription direct with the publishers not through any third party company.

It really is pathetic because you should be able to trust these so called reputable companies, but i guess things get stuffed up when going through third parties. don't worry, i'm not making excuses for them, i'm 100% on your side.

That is total bull when they told you that its up to you to sort it out. There is a thing called the Trade Practices Act. Each state has adopted this federal act and ammended it to suite themselves and then called it something else, so depending on what state your in you will have to look for a different act (here in WA it is the Fair Trading Act).

But basically under this act, any business that sells you something has the obligation to provide it to you, exactally as they were meant to, and if they dont then they are in breach of the act and you can make a complaint against them at your states comsumer protection organisation (eg in WA it is the Department of Consumer and Employment Protection).

I suggest you keep on their backs about it and start to communicate with them in writing, even if they dont write back at least you will have documentary evidence of everything you have sent them.

Good luck.

Can't comment on 4X4 coz I still get it from the newsagents, but I get 4WD Monthly delivered - their own subs dept always answers the phone and are always friendly. And you save around 50% over off the shelf price.

I also subscribe to 4wd Monthly direct with no problems.
Give them a call or email them and let them know what has happened to you, they may be able to do something about it.
I'm sure they would hate to lose a subscriber.

JC

G'day truckster. I am going through the same excreta at the moment. I took out a new subscription in October. They cleared my cheque on the 22/10/02. Now it's 23/11/02 and still no magazine. I thought today's computor animated business was supposed to be faster and more efficient. Have started sending them blunt e-mails asking to pull out their fat digits.
Desert

Hey Truckster,

Have had a similar problem.Bought a book "The Australian Honours Roll" from a New Zealand company,by a guy called Alister Taylor.He cashed the cheque 14months ago and still no bookIt seems he also fleeced Canada with their edition.Anyway,after sending all the info to Fair Trading in Sydney (head Office)They are now taking him to courtI can attend through Phone link!It appears he sold about 2000 advance copies ripping off mostly elderly peop[le,who wanted a copy of their piece of history!!Dont let them get away with it,complain ,as they could also be ripping off 1000s.

Regards Prado.

Truckster,

Sounds like you got jipped, mate. Like others, I subscribed to 4WDMthly direct through one of the deals in the mag. Never had a problem.

Keep at 'em, mate, and let us know how you go.

Cheers, Tony

Truckster,

Since you subscribed via the internet, I'm presuming you paid by credit card. If so, just get onto your credit card provider and tell them the goods/service has not been rendered at you want the transaction cancelled. Your credit card provider will then give the company a set period of time (I think about 2 weeks) to respond with proof of the transaction. If they don't get it, your refund will be automatic.

Worth a try!

Melissa

Sorry about the delay in reply. However, 4x4ing takes preference. Well, today, 26/11/02 the Holy grail arrived. You asked me how I subscribed, and it was via the tear-out coupon in the mag.(4WD monthly). Can't say if my threatening e-mails actually sped up the mailing process or not. Gota go a do some reading. Chow baby!