Kimberly Kampers
Submitted: Tuesday, May 10, 2005 at 13:23
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Des Lexic
A mate of
mine took delivery of his new KK last Friday. He was very dissapointed to see that the kitchen drawer slide is manufactured out of level with the camper. KK have agreed to rectify the problem, however, if the campers are made in a jig, I would presume that all recent campers would have the same problem.
Anyone else experienced the same problem?
Reply By: gregr - Tuesday, May 10, 2005 at 20:30
Tuesday, May 10, 2005 at 20:30
des mate
tell your mate to take it back to kk - and they will eventually fix it for him ok
i had more than a few warranty issues with my 2004 classic mariner kk after i picked it up in bne in may 2004
but after a lot of whinging from me and some minor threats i have to say that kk have now pretty much fixed all the probs with my kk including ( touch wood ) the rotten tasting water in the
water tank hoses which plagued us for a very long time
so ive got to say that on my experience they (kk
Ballina ) will fix it for him under warranty - but you have to be a squeaky wheel mate
hope this helps
see you and my best
greg
AnswerID:
110696
Follow Up By: kimdoug - Tuesday, May 10, 2005 at 21:52
Tuesday, May 10, 2005 at 21:52
good to hear water probs solved
our kk has been perfect so far for the past 9months and has done over 10,000kms so far and all ive done is crease the
water tank
FollowupID:
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Follow Up By: Truckster (Vic) - Wednesday, May 11, 2005 at 09:49
Wednesday, May 11, 2005 at 09:49
So, for $30,000 you had to "lot of whinging from me and some minor threats" just to get WARRANTY chit fixed. Specially if you have just picked it up.
for $30,000 I'd expect them to send someone over instantly with flowers for the missus and a bottle of blue label for myself, and fix it immediately.
FollowupID:
367202
Follow Up By: gregr - Wednesday, May 11, 2005 at 20:37
Wednesday, May 11, 2005 at 20:37
truckster
you are a cynical bugg8r my boy
but yes your are right when you pay 30 plus big ones it should be right from day one and if its not - then it should be fixed without probs and straight away but aust consumer affairs legislation is a bad joke compared to the yanks and until we a find a ralph nader it probably will stay that way - so its buyer beware i am afraid and i try to buy a quality product with a good reputation for service if i can afford it
me -
well i guess i am just kind of relieved that they kk have finally fixed my warranty probs and now maybe we can use the kk and enjoy it a little at long last and get a little value out of the hard earned 30 k we paid for it
see you and my regards greg
and oh truckster yes i also drive a 3.0 l 2001 td and it has 120K kms on the clock and i am still waiting for it to blow a hole in the 3 or 4 cylinder - but its under extended warranty and no probs so far - see you mate
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