Land Rover Assist program being dumped?
Submitted: Sunday, Jan 23, 2005 at 21:57
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Crackles
It appears that Land Rover are quietly pulling out of their
breakdown asssistance scheme by not sending renewels out to owners each year. If you don't resubscribe by the due date the service is then unavailable to you, the fact that they no longer send a bill makes no difference. A mate just imformed me his had unknowingly lapsed by a couple of months previous when the fuel pump failed & LandRover didn't want to know him despite the wife being stranded in the car. Seems that the Assist program was going bust. The fact that my mates new Disco had been on a tilt tray 4 times in as many years probably didn't help......(Good luck with your new bus Baz? ;-)
So it appears that if you want to continue with the assist scheme you must ring up & pay before it's due. Other owners may be able to add some more detail as to what LR are up to.
Cheers Craig.....................
Reply By: Member - Landie - Monday, Jan 24, 2005 at 08:56
Monday, Jan 24, 2005 at 08:56
I used the assist program once during the warranty period, which just expired, and I have never paid anything for the program, and was never asked to. So I am puzzled about the renewal piece, I though it had previously been extended to all owners with vehicles in warranty, free of charge. That was my experience in any case.
That is not to say the program isn't being scrapped, I can't answer that. However,
mine is now under my NRMA
membership.
AnswerID:
94610