Turn By Turn Not avail Error Message?

Submitted: Saturday, Dec 21, 2024 at 11:24
ThreadID: 149322 Views:302 Replies:2 FollowUps:2
Please explain?

No matter what distance I select a destination I am getting this error message??

When trying to create a trip I add just one site as the destination but have to add the same site twice before I can select at end. I then get the error message below.

It does not matter how close or far I select the one endpoint?

Mature Couple - Still working!! waiting to make the BIG STEP to go travel this big country of ours.
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Reply By: ExplorOz - David & Michelle - Saturday, Dec 21, 2024 at 14:16

Saturday, Dec 21, 2024 at 14:16
Not sure if you wanting an official support reply but for personalised support with the app, please reach out to us via the Help Desk where we will gladly respond.

Also generally you might find more active responses from other app users via the Facebook user group dedicated to the Traveller app.

You can find the Help Desk link on the About page of our website, the ExplorOz Traveller page, or directly within the app under the About screen (look for ‘Support’).”
Michelle
David (DM) & Michelle (MM)
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Currently Mapping in the Field Across Australia Fulltime in 2023 - 2025

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AnswerID: 647007

Follow Up By: Mark B68 - Saturday, Dec 21, 2024 at 15:02

Saturday, Dec 21, 2024 at 15:02
Hi,

Added to Both/All

Cheers
Mature Couple - Still working!! waiting to make the BIG STEP to go travel this big country of ours.
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Reply By: Member - Dick L - Saturday, Dec 21, 2024 at 16:20

Saturday, Dec 21, 2024 at 16:20
What you are doing is adding the same place twice and the App cannot understand this.
You need to add a Start point then your Destination.

AnswerID: 647008

Follow Up By: Mark B68 - Sunday, Dec 22, 2024 at 02:42

Sunday, Dec 22, 2024 at 02:42
Eventually worked it out... more RTFM and practice with the treks...

I found downloading and reviewing the many treks on the map help with the learning process...

Trial and error.....


Cheers for all the feedback on here and Bookface.
Mature Couple - Still working!! waiting to make the BIG STEP to go travel this big country of ours.
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