Unable to connect a CarLinKit

Submitted: Wednesday, Oct 30, 2024 at 18:43

ThreadID: 148954 Views:202 Replies:2 FollowUps:0

Member - Red Rocket

Hi there,

We have a 2023 Isuzu D-Max running the factory fitted head unit. I want to be able to run the ExploreOZ navigation system through our standard head unit. The unit comes standard with wireless Apple carplay.

I am very happy with the standard head unit and don't want to replace it with an aftermarket unit.

I recently purchased a Carlinkit (photos attached of the one recommended by the company).

CCPA CarLinkit

CCPA Carliinkit (2)

Unfortuately, I have been unable to get it to connect.

Have other members been having simiar issues?

I noticed that there is a blog article on this site. The pics are of a different model of the Carlinkit. The company recommended the one that I have attached the photo of becuase our model Isuzu has wireless Apple Carplay. I'm not sure this makes a difference?

I would really appreciate your input as to what the issues might be and how to resolve it.

Thanks

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Reply By: Member - McLaren3030 - Thursday, Oct 31, 2024 at 07:24

Thursday, Oct 31, 2024 at 07:24

Hi Red Rocket,

You need to log a request on the Help Desk for assistance with technical support for this sort of thing. David and Michelle have experience with connecting Car Link kits, and have recommended a particular model as being compatible with the Exploroz Traveller platform.

Regards, Macca.

Macca.

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AnswerID: 646752

Reply By: Member - bungarra (WA) - Thursday, Oct 31, 2024 at 10:02

Thursday, Oct 31, 2024 at 10:02

I purchased the CarLinKit through the website link from David & Michelle.

I have it running successfully on my new 300 series. Installed about 2 weeks ago. The following experiences I had might help you?

* Despite multiple attempts I have given up on trying to access the internet using the SIM card in its..not worth wasting your time in the short term!
* I used a USB dongle plugged in to the car for the wifi, (placed the SIM in that instead)
* You could also use house wifi for now and worry about the internet when away from home later by using the dongle idea
* The unit is by default set to apple car play....short press the little reset pin to change to Android
* Your vehicle head unit should recognise the carlinkit providing you have used the correct USB inlet on the vehicle (some are a powered source only and in one in particular will be the INPUT USB into the head unit
* Don't use the vehicle head unit display of apple car play/ Android Auto. You must wait for the carlinkit to be recognised and connect and then use its carplay/Android link.
You should now have on your head unit the Apple car play or Android Auto displaying (subject to what OS system you chose)
* Open that OS and then access the app store to log in and then download Traveller and associated data/ maps etc.
* Once you have achieved successful connection there are a number of screen display options to suit the individual..but first things first

Hopefully that's some help, feel free to respond, there will be others perhaps more knowledgeable than me but the above might help if you haven't got that far