DOWN LOAD EXPLORE OZ
Submitted: Tuesday, Jul 02, 2024 at 15:27
ThreadID:
147953
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7
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Member - Broodie H3
Good afternoon one and all travellers, I have just had an interface system put into my VX 200 series land cruiser, and I was told that the system would allow me to down load the explore oz system onto it. I haven't tried to down load as of yet so I am flying blind on this and don't quite know what I am talking about so please be gentle with me as I am not tech savvy. 1st step, to down load do I need to go to the app store and pay for the system again. or how do I go about the down load onto the the interface system using my explore oz account. any help will be greatly appreciated
Reply By: Member - McLaren3030 - Wednesday, Jul 03, 2024 at 07:43
Wednesday, Jul 03, 2024 at 07:43
Hi Broodie H3,
This very technical question would be better asked directly to David and Michelle on the help desk.
Macca.
AnswerID:
646109
Reply By: Member - Warren H - Wednesday, Jul 03, 2024 at 08:32
Wednesday, Jul 03, 2024 at 08:32
First of all you need to be signed in to the app store using the same account that you purchased ExploreOz Traveller. Once that is done the set up is the same as your other device. After you download the app and commence setting it up, you will be prompted to log in to your EO account. Once this is done your maps should show up and you can continue with the setup.
All of the above assumes that you indeed have a device that runs the full operating system not the Apple Car Play/Android Auto versions.
AnswerID:
646110
Follow Up By: Member - Broodie H3 - Wednesday, Jul 03, 2024 at 10:28
Wednesday, Jul 03, 2024 at 10:28
when the interface was sold to me , they told me I could down load the system onto it and I presumed that it could, Maybe I presumed to much I dont know but taking on your instructions I shall give it a go and see what I can come up with. thank you for your assistance
FollowupID:
926568
Reply By: Steve K15 - Wednesday, Jul 03, 2024 at 19:18
Wednesday, Jul 03, 2024 at 19:18
I must return to the app store in order to remit payment for the system.
AnswerID:
646115
Follow Up By: RMD - Wednesday, Jul 03, 2024 at 19:33
Wednesday, Jul 03, 2024 at 19:33
Why do you have to return to the app store? Isn't it Brodie who has the unit?
FollowupID:
926572
Reply By: ExplorOz - David & Michelle - Wednesday, Jul 03, 2024 at 19:32
Wednesday, Jul 03, 2024 at 19:32
HI Bruce,
I thought I already replied to you about this via your Help Desk support ticket early this morning....?
You already have a licence with Google for the Traveller app so this gives you unlimited downloads of the app to any additional Android devices you own so yep just jump over to the Google Play Store from the new headunit in your 4x4 - search
ExplorOz Traveller and if you've set up that headunit correctly (with your existing/same Google account) then all your app purchases from Google Play (Traveller included) will be recognised - so you don't pay again. You download it - follow the Getting Started Guide that will open up and in that you will be prompted to login with your existing ExplorOz Account which will recognise your licence for
EOTopo so that you can simply download the maps.
It's easy!
Regards michelle
AnswerID:
646116
Follow Up By: Member - Broodie H3 - Thursday, Jul 25, 2024 at 15:10
Thursday, Jul 25, 2024 at 15:10
Hi Michelle,
Well we have just returned from Carrawine
gorge and the surrounding country side, great trip, the only problem is the interface system didn't work, as I expected, thank god we took a back up plan, as in the tablet, that still worked as normal. the interface would not recognise the gps system from you or the cars GPS, also it would not allow me to read any files like
places, and instruction files. My lesson is now learnt, I shall go back and get the VEHEDIA head unit, and try again. thank you for all your assistance and patience. Thank you .
FollowupID:
926737
Reply By: Member - Broodie H3 - Thursday, Jul 04, 2024 at 11:06
Thursday, Jul 04, 2024 at 11:06
Hi Michelle, the query that I sent to you was the capacity of the interface to be able to handle the mapping system as a few people in my group of friends reckoned that it would not have the capacity to handle the download. I am about to go an give the download a try, and I'll let you know the outcome as I am not tech savvy and basically don't know what I am doing, I shall let you know how I get on. thank you very much for your assistance. Thank you very much for the mapping service, over the years it has got us out of trouble a few times. Enjoy your travels.
AnswerID:
646122
Follow Up By: ExplorOz - David & Michelle - Thursday, Jul 04, 2024 at 13:28
Thursday, Jul 04, 2024 at 13:28
Yes no worries - you told me the unit had 8gb ram 128gb of memory and an 8 core processor it also runs the latest Android 13.0 operating system. Those are good specs! I don't understand why someone would think this was an issue??
The Traveller app is
well covered by those specs. It's not going to be an issue. If it is, then the problem is something else.
Regards Michelle
FollowupID:
926584
Follow Up By: Member - Broodie H3 - Saturday, Jul 06, 2024 at 11:00
Saturday, Jul 06, 2024 at 11:00
Most of our friends are like me we think we we know every thing until we talk to the grandchildren, that is when we find out we know nothing, lol.. I tried to do the install but it was a bit much for me and my limited knowledge so our Grand daughter is coming over to do it for me. thank you very much for the support, keep up the good work
FollowupID:
926616
Follow Up By: Member - Broodie H3 - Sunday, Jul 07, 2024 at 02:41
Sunday, Jul 07, 2024 at 02:41
Just to let you know that the programme and maps are fully downloaded and functional , our grand daughter saved my bacon again and has kept granny happy too, thank you very much for your assistance.
FollowupID:
926619
Follow Up By: Member - Jim S1 - Sunday, Jul 07, 2024 at 08:30
Sunday, Jul 07, 2024 at 08:30
Grandchildren are wonderful in so many ways.
Cheers
Jim
| "Sometimes I sits and thinks, and sometimes I just sits." A fisherman.
"No road is long with good company." TraditionalLifetime Member
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FollowupID:
926620
Follow Up By: ExplorOz - David & Michelle - Sunday, Jul 07, 2024 at 11:07
Sunday, Jul 07, 2024 at 11:07
Hoorary for grandies. Good to hear you are sorted now Bruce.
Warm regards Michelle
FollowupID:
926624
Reply By: Member - Chappy (WA) - Wednesday, Jul 10, 2024 at 19:23
Wednesday, Jul 10, 2024 at 19:23
Hi Broodie H3
Can I ask what head unit you have put into your VX.
I have just purchased a 2021 VX and looking to change the head unit
Cheers David
AnswerID:
646184
Follow Up By: Member - Broodie H3 - Thursday, Jul 25, 2024 at 15:00
Thursday, Jul 25, 2024 at 15:00
Hi Chappy, we have just returned from Carrawine
gorge, to answer your question we didn't replace the head unit which has turned out to be a dismal failure I brought an interface unit after doing a lot of research and being told that it would run the explore oz mapping programmes, but it failed misserably. the system would not allow you to just hit the navigation icon, and go the system could not read any of the typed dialogue for the instruction manuals , so that you could learn how to operate the explore oz Programme. the interface unit wont let you use the built in gps with the programme. so for me the interface unit is useless. If and when I go down this track I will go with a complete head unit from VEHEDIA, not cheap but better than what I have. I hope that answers your Question.
FollowupID:
926736
Reply By: Member - Chappy (WA) - Thursday, Jul 25, 2024 at 18:51
Thursday, Jul 25, 2024 at 18:51
Thanks for your reply, will have to look and see what head units are available.
Cheers David
AnswerID:
646254