Clarifying App Usage Costs & Membership

Submitted: Monday, Jun 10, 2024 at 17:25
ThreadID: 147823 Views:1283 Replies:1 FollowUps:1
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Here's some useful info to clarify the costs and options for various ExplorOz products and services. We understand it can be confusing, but here's a breakdown:

WHY INDIVIDUAL COSTS?
We separate costs to save you money. Bundling everything would make it more expensive. This way, you only pay for what you need.

1. Traveller App

One-time purchase: $59.99
Includes: Online maps for Australia, Places and Treks databases, navigation features, tracking, editing, and free updates.
Optional: Offline high-resolution mapset (EOTopo) for $49.99
No subscriptions or ongoing fees.
Can be used on all devices under one OS (Apple or Android) with unlimited downloads.

2. EOTopo Offline Maps

Cost: $49.99 (one-time purchase, no subscription)
Linked to your ExplorOz user account for use on multiple devices.
Supported for 4 years; new editions require a new purchase ($49.99) every 4 years.

3. Membership

Not required for app usage but offers additional features.
Includes access to the web version of the Traveller app, enhanced tracking services, increased storage, data export in GPX format, blogs, free classified ads, enhanced forum usage, private messaging, and discounted ExplorOz merchandise.
Reduced website advertising for members.
Annual membership or one-time Lifetime Membership options available. Lifetime Membership includes a gift bundle of ExplorOz apparel and stickers.
Membership allows us to continue offering affordable options and run the business independently.

SUMMARY

Full Traveller app usage (online and offline): $110 (app $60 + maps $50) with no ongoing fees.
Additional costs apply only for membership benefits or new map editions after 4 years (unless you choose to buy a newer edition earlier).

MEMBER LOYALTY & WHY IT MATTERS

Even if you don’t use all membership features, your subscription helps keep our small business viable. We feel we can continue operating efficiently without a storefront or hired staff and more slick systems but there are times when we struggle as sales fluctuate and don't always cover monthly costs.

People often wonder why we work 7 days a week and take calls on weekends and holidays. It's because we don't have a choice. Running ExplorOz is our lifelong passion, and maintaining customer loyalty and providing personalized service is crucial to us. We aim to improve our products without selling out to corporate buyouts, which have been the demise of other Australian businesses.

Your Membership allows us to continue offering affordable options and run the business independently. By paying for annual Memberships, you significantly help keep a small Australian business competitive against larger companies. We greatly appreciate this support.

Membership costs just $50 per year (discounted to $40 if you have the Traveller app), which encourages more people to support us. While we currently have only 4,000 Members, we have over 95,000 users with free accounts. Increasing our Membership would make a substantial difference.

Thank you for reading. If you have any questions, feel free to ask.
David (DM) & Michelle (MM)
---------------------------------
Currently Mapping in the Field Across Australia Fulltime in 2024 - 2025

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Reply By: Member - Bam - Tuesday, Jun 11, 2024 at 10:52

Tuesday, Jun 11, 2024 at 10:52
To be a member costs less than $3.35 per month ($40 per year), far less than that other comparative unit of currency, a cup of coffee!

I’ve now been a member for the last 3 years, admittedly I don’t use all of the features that membership offers me but ExplorOz is my preferred mapping software that I use whenever we head away from home.

For that relatively small amount of money, given the cost of almost everything nowadays, I am pleased to help & support a small business that offers an exceptional product & level of support.

I would encourage other users to join up if their budget allows them to help ensure the longevity of ExplorOz & the products & services that it offers.
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Follow Up By: Member - Gordon B5 - Tuesday, Jun 11, 2024 at 22:45

Tuesday, Jun 11, 2024 at 22:45
X2 I know there’s other programs out there but have never used them, except avenza. ExploreOz covers what I need & I’m happy , that’s all that matters.
He who hesitates is lost

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