Tuesday, Feb 27, 2024 at 07:16
Hi Zac S3,
The full story for this was that I picked up the vehicle late on the Thursday before
Easter, filled up the Auxiliary tank and tried I to switch on my way
home, it would not switch over. I returned to the installer (ARB franchisee), but they had already closed for the
Easter break. We were heading off on
Easter Saturday for a 4 month trip.
I spoke to them on the phone the following Wednesday from
Port Augusta, they asked me to bring it back and they would see what they could do. I advised them this was not possible, they responded by asking me to take it to any ARB franchise, and have that franchise contact them, and they would authorise any work to be completed under warranty. We did this when we got to
Alice Springs three weeks later, where the cable ties were applied.
I took it back to the original installer on my return from the trip 4 months later, they apologised once again, and rechecked that the cable ties were secure. They gave me a $100.00 voucher for my troubles. When I enquired with “Longranger” regarding the plug for the sender on their tanks, they explained that the ARB franchisee had used an incorrect wiring harness for the 100 Series Landcruiser. I have not returned to that ARB franchisee even though it is only about 5 kms from
my home, choosing instead to go to another franchisee about 20 kms away.
Macca.
FollowupID:
925676