2018 Exploreoz

I had a similar problem with the ECW maps for OziExplorer on a laptop. The links were black indicating I could download by clicking them. They then went green indicating they had been downloaded but I could not locate the files on my laptop. The instructions said I could click the green links to download them again but it didn't work.
I eventually right clicked the links and 'saved target as'.

Trevor you might get a quicker response by following the 'Help' instructions that were issued in the most recent newsletter. There are links to live chat in the newsletter.

HOW DO I TALK TO SOMEONE ABOUT THIS?

If you have any further questions or need assistance please use the Live Chat system on our website to connect with Michelle. Otherwise send an email to info@exploroz.com

Please be patient during the launch period as Michelle is the sole staff member able to respond to queries. Michelle is located in our Perth admin office and works part-time Monday - Thursday from 8:30am - 3:30pm.

I'm sure Michelle will get you sorted pretty quick.

Good luck

Mick

Same thing happened to me. I ended up doing a factory reset on my Samsung S5 and then putting everything back on. Probably overkill but I couldn't get a response from EO and it was before the email came out. Was a good opportunity to clean up what apps I had.