Jayco Caravans - Buyer Beware

Submitted: Wednesday, Nov 29, 2017 at 17:27
ThreadID: 135925 Views:15048 Replies:9 FollowUps:8
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From the ABC News Website:

Jayco News Item

"The consumer watchdog has launched Federal Court action against Australia's largest caravan manufacturer, Jayco Corporation, over faulty caravans.

The Australian Competition and Consumer Commission (ACCC) alleges the company tried to prevent customers from getting refunds after they were sold defective caravans, costing tens of thousands of dollars.

It is alleged that between 2013 and 2015, Jayco breached consumer laws when it knew the caravans were faulty, even after repeated and failed attempts to repair them.".

I have two friends who purchased new Jayco vans who had much difficulty getting faults rectified. One friend, who is an electriial techie eventually totally rewired his van because he could not get any satisfaction from Jayco up our way. This included fiding wiring rubbing against metal part of the frame that would have worn through and shorted out had he not discovered it. The other friend took it to some people other than Jayco to get their faults fixed .. which related more to shoddy workmanship.

There are plenty of Jaycos on the road so they must have a lot of happy users, but this story is a sobering one for those that might be considering buying one from them.
The hurrieder I go, the behinder I get. (Lewis Carroll-Alice In Wonderland)

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