13,1300 or 1800 from Satphone?

A bit hard to answer without knowing the phone and carrier details.

You don't say who your satphone provider is.

Some make your satphone connection appear to the system as a domestic mobile. Others make it appear as an international connection.

If the latter, 13, 1300 and 1800 numbers don't work because they assume a domestic connection . But they all have equivalent "normal" phone numbers. You need to find out what those normal numbers are from those businesses and use them, probably in international format, on your satphone.

Eg, my credit card has on the back of it a 1800 number for queries from within Australia, and along side that a normal number for access from overseas.

Cheers

Sorry, it's an Iridium.
I couldn't think of any way of finding their "normal" numbers

Out of curiousity how did you go re the emergency if you couldn't get through on those numbers?

+61 1300xxxx
+61 1800xxxx
+61 13xxxx

The issue is the 1800 & 1300 exchange is interpreting which locality you are calling from so it can switch you to a local number, the problem is the satellite phone is exactly like an overseas phone, so the system can't fiqure out which region to switch the call to. Hence you need to use the normal state based number

We have an Iridium Sat Phone on the Telstra network.

We were stranded on the Nullabor 80km east of the WA/SA border. We were towing our caravan and the tow vehicle was immobilised with a problem.

I tried calling NRMA (we are from NSW) using their 13 11 22 number. It is the ONLY number listed on Member Card. The Sat Phone would not connect, despite many attempts. We called our son and had him pass on out Sat Phone number to NRMA and then they called us. After making contact that way, NRMA gave us another number to call. Needless to say, I can't remember that number now.

Our Sat Phone has Emergency Phone numbers programmed in to it now, for such an emergency as this.

Regards, Jack

If you ring RACV Head Office number 03 9720 2211 option 1 is roadside service.

It is up to the person paying the bill. 13 and 1800 calls are not provided free by the carrier, but the bill paid by the business as a 'reverse charge' call. Many do not want to pay for irrelevant international call charges, and satellite phones are mostly international networks.

Which number were you calling Shaker? The state motoring organisations assure me that the all states number of 131111 can be called from a satellite phone, but depending on your network, may need the Australian international code.

Police and SES 131 numbers are not available from satellite phones.

Most Royal Flying Doctor numbers are standard numbers so will work from your satellite phone, but where a 1800 number applies (eg Western Australia) there is an alternative number to call from a satellite phone.

I have not checked this is all up to date recently, so I welcome news of any changes that many have recently occurred.

131111 should work as all state RACs or state equivalents are networked through this one number Australia wide.