Thursday, Nov 13, 2014 at 10:16
Mike, thanks for the heads up.
A mate who worked for "Which Bank" told me many years ago that if dealing with Govt. departments always keep the originals and only give out copies, if possible, of everything you give them otherwise when they lose it and then give you a hard time for not complying and will not admit their mistake.
In business and in retirement I have found that advice to be a good standby.
When submitting electronically see if you can get a receipt number for every transaction or at least keep a record. This will have them by the short and curlies.
They often do not know what regulations they should be dealing with, for instance;
We had to get a road permit to take
the brothers motorhome to
Taree to get the engineers compliance plate fitted to the vehicle after the engineer had given it a psss on the LH drive to RH drive conversion we did.
We had previously been granted a permit to travel to
Taree and back in the same day, no problems, on two previous occasions.
On this last trip he was refused the return journey even though the return would have been about 2 hours after the forward journey as the engineer merely had to affix the compliance plate to the vehicle.
Try as he may the RMS officer behind the counter would not comply so we gave up trying and walked out with a one way permit.
Went
home and looked it up on the RMS website and there it was, you can have a permit from A to B, you can have a permit from A to B to A again, or from A to B to C to D and so one as
well as several other alternatives to numerous to mention here.
Phoned the RMS head office, "Oh yes you can have many different combinations, and yes the website is correct, leave it with me and I will contact the offending officer and sort it and phone you back in the morning".
In the morning we were on the road to
Taree with only the original one way permit when the call came from RMS HO.
"Sorry, but the original permit for the one way trip will stand. "You will need to attend the RMS office in
Taree to get the return permit."
Another fee, not that money was the issue here. The $25 is of no consequence, rather it is the messing around they put you through.
They were not going to admit an error by one of their own I assume.
We got the return permit and the motorhome is scheduled for rego inspection sometime this month.
As I say, they do not always know what they should know, as they are the ones making the decisions.
Cheers, Bruce
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