Telstra telemarketers are con artists

I think you will find that the telemarketers are commission agents not Telstra employees
I had one forge my signature once for a two year contract that I had no knowledge of.
The deal was quickly reversed when I threatened police intervention

G/Day Boo Boo,..They have lifted their Game mate!....Their making more Dollars!!...LOL.

Cheers Axle.

Ps The Wifey is looking at the Aldi set up, we where told its very good?, who knows.

Like any sale.... if it sounds too good to be true it usually is. But even through telemarketers the law still prevails and there are cooling off periods.......

Boo Boo
Always get the workers company ID number before ever doing any business or deciding anything.

All employees of Telstra and related services have a personal number which ID's them in the companies system.

If no number and there is doubt, don't proceed.

Ombudsman, actually an Ombudswoman, is the person to get investigating your problem, not the Telco themselves.

Everytime you ask the Telecomunication Ombudsman to investigate it costs Telstra or the related Telco $1000 a time. Telco has to pay Ombudsman, that is how Ombudsman is paid to provide the service.

Also the same for EnergyElectrics and Gas too.

You might find it appears to be a double charge but will get sorted out the next account with refunds for part months etc.

Tim

Well chaps, I simply will not deal with any telemarketer that expects to sign me up for anything over the phone.

When you understand that neither they nor their company get paid unless they sign you up for a new contract......you realise they do not have your interests as a priority.

And almost without exception they are contracted telemarketers that will be selling telecoms this week, energy contracts next, pay television the following and insurance the week after.

They are very well trained, but in general are only told what they need to know in order to close a sale.....they are intentionally not given any quality information or detail.

One of my clients has one of these contract marketing companies as a tennant & let me tell you I would not deal with them, or their like.

I will only deal with employees of the actual company, that I either dial into or deal with face to face.

I have given soo many telemarketers and all manner of shisters short shift....only to hear later that my initial suspicions where correct and they where complicit in a scam or misconduct reported on current affairs TV.

cheers

I broke away from Telstra at the start of the year - was paying typically $120pm for two phone services with 1Gb of data. Now on Kogan at $29pm each, unlimited calls and 6Gb of data. No overseas calls though. Took a few weeks to get it going but the service has been good, with better data speeds than Telstra. It's a 3G service, not 4G, but I have been impressed with every aspect of it so far. I'd had a Telstra mobile service since 1983 or 84 so it was a reluctant change but well worth it.

I had a problem hearing one of the Telstra spruikers a few months back. Turns out he wasn't even ringing on Telstra, but was on Skype.

My concern with that whole thing though is that Telstra give these 'unknowns' our private information to use. How can that be right?

Paul

For travelling I use the Telstra Pre-Paid Wi-Fi 4G and I’ve had it for a couple of years. You can connect five devices and if 4G not available it switches to 3G.

The cost is $180 and a data allowance of 12GB covering one-year and I don’t think I’ve ever got close to using the limit.

That works out at $15 per month.

Not just Telstra but lately I know a lot of people that have been called by Telstra marketing agents who are looking to upsell or get people off old contracts. Unfortunately you need to read the fine print and should never take up an option over the phone, ask them tot put it in writing and email it to you. Most of the time they said they can't.! What you can't email me something in writing.?

Telstra like banks and other mobile and internet providers are evil necessities.

A similar thing happened to me a while back except I was changed without knowing.
Telstra wouldn't budge and I went to the ombudsman who gave me a ref. no and contact no.
After much discussion they returned me to my original plan and gave me a $200 credit.
You have to keep pushing.
Cheers

Despite over enthusiastic telemarketers and sales people Telstra is still by far the best telco with the best coverage and the best network. While its competitors are still struggling to get their 3G network working properly in all areas, Telstra is steaming ahead rolling out 4G ! The company's network superiority was illustrated last week, when The Australian Financial Review reported that Telstra is accelerating the construction of its 4G mobile network, with plans to reach 85 per cent of Australians by Christmas 2013.
Unlike many other great Australian companies that have been sold to overseas interests Telstra is still Australian owned and is iconicly Australian and a world leader in telecommunications. I am happy to pay a premium price for a premium product. I love Telstra.

I had one guy few months back who offered me a new phone I said I live in a remote area and need a external airial and if the phone he offered me was not able to have one it was useless he made a number of statements i asked for the model and mane of the phone he gave them to me

as he was chatting away I looked it up on the net it was nothing like he described and i made sure i got his name and made a complaint because that he might sell this same phone to some one in the city who come out this way on holidays and break down and find out they have no phone service
it is annoying but i could not sell any thing to any one i am far too honestlol