IsatPhone – Feb 2013 another mandatory update

Hears hoping they got it right this time Dennis.

Cheers
Cozzie

Hiya Dennis
Mine shows v4.0.0.
What differences would I notice with the updated versions???
And how do I update to the latest version???
Cheers

Wombat

Hi Dennis

Thanks again for that important news. Just as well as I had the required items for the upgrade, so I just installed the latest firmware upgrade and did as I did a couple of weeks ago.

As the file size is slightly larger, it took a little longer to install. It was not as plain sailing as last time, as when I took the phone outside to make sure all was sweet, it locked on to the satellites as normal, but them came up with an error message, "can not make contact, please contact your service provider"

I then though what am I now in for, and then pressed the search button again, and it all worked as it should, including the free test phone contact and my balance phone call.

Thanks again for that important news.



Cheers



Stephen

Thanks so much for the update

Hi Dennis,
The upgrade is not mandatory it is only if you have trouble charging the phone after it is switched off and the battery goes flat. If this happens you can not turn it on or charge the battery unless you charge it with 240 mains power.
Have been given 2 new phones in 18 months because of this problem. They have found a problem with the firmware and now have upgrades to fix problem.
This from my supplier:
Dear Customers,

We have been recently advised by Inmarsat that there is an issue with IsatPhone Pro's purchased since September 2012 running firmware versions 5.1.0 & 5.2.0 (the latest).

Inmarsat has discovered that these two versions of firmware contain an error causing the battery not to charge whilst the phone is switched off. If the battery is allowed to run flat, then it becomes impossible to charge the phone unless a new, pre-charged battery is fitted.

Inmarsat's engineers are producing a new version of firmware which will resolve this problem. We anticipate that this will be fully tested and available for release by 8th February 2013.

In the meantime, our customers should be advised to have the phone switched-on during charging and to maintain a full to half charge until their IsatPhone Pro has been upgraded with the new firmware.

We will contact you the minute the firmware upgrade becomes available.

I'm really glad your phones are working OK But if you hadn't bought cheap a**ed phones with dodgy satelite systems you would not have had the problem in the first place. Image all the poor people who dont know of the 'upgrade'
If you had bought a Motorola operating on the Iridium system you would have no problems. Yes I know there bloody expensive (But you only get the amount of quality you pay for). As an example I fired up my phone last week for the 1st time in 7 months and presto full signal in less than 30 seconds. Now I sit back and wait for the 'responses'

Jeff