Monday, Apr 01, 2019 at 08:42
I also checked with CIL for clarification re their "action of trees or their roots" exclusion. The wording is weak in my view. Here is a cut n paste from their emailed response.
In regard to "the action of trees or their roots" if for example a caravan was stored under a tree for a length of time and sap fell on the caravan and was not cleaned off regularly and caused damage to the caravan this would be classed as lack of maintenance, however if you are parked in a caravan park and a branch falls on your caravan this would be accidental damage and would be covered.
If any event does occur CIL recommends you contact our claims department as each claim is assessed individually."
My suggestion is that anyone insuring a caravan, camper etc with CIL or any of the Suncorp coys, since they all have the same exclusion, email them and seek clarification as to their position. Keep that email with your PDS.
In addition to the tree position CIL also excludes any cover when a caravan is being transported on a truck unless it has been damaged in an accident. I had the misfortune to have a
breakdown a long way from
home and both my car and camper had to be transported
home - over 2000ks. The cover provided by the transporter was basic and wouldn't have covered hail, vandalism etc. For an additional $60 p/w CIL covered it.
Apart from these two issues I am a CIL advocate and I continue to insure with them. Their service meets my expectations.
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