Friday, Mar 16, 2018 at 11:37
Tom - Product Review is a site that is independent and which tries to ensure a degree of accuracy by posting reviews from "verified" purchasers - that is, reviewers who can scan and upload a receipt verifying their product purchase.
The system's not perfect, and a few reviews are very obviously by salespeople or friends of salespeople "pushing" their product.
You can always pick them, a glowing 5 star review, where the reviewer can't fault the product.
Product Review allow plenty of room for the size of reviews, and comments and questions can be added.
The peoples stories about their product experience make for interesting reading.
By far the greatest problem with campers appears to be poor wheel, axle and
suspension choice or design.
Any camper "manufacturer" (and the number of local, complete manufacturers, is decreasing under the Chinese onslaught) needs to be upfront about where they source their product and how it's put together.
Many manufacturers are now importing multiple large components direct from China, assembling them here, and calling them "Australian campers".
If a manufacturer can't show you through his manufacturing and assembly factory, then I wouldn't be buying their product.
I have been in one local Chinese importer/assembler's factory unit, and it's rather eye-opening the amount of rejection of components due to poor quality manufacturing.
Poor sewing quality, leaks, damage in shipment, badly-fitting components, axle and wheel components not tightened properly, and welds not done properly, abound in the Chinese manufactured components.
Unless the manufacturer has excellent quality control, supervision and checking processes in place, then the product comes with faults, every time.
Don't be fooled by "ISO 9001 accreditation" for QA claims. ISO 9001 is merely a process of requiring a paper trail for the manufacturing process - it doesn't eliminate faults, it only makes them traceable - IF the paper trail is accurate.
The best
feedback comes from talking directly to owners of the models you're interested in, and getting their opinions, and any problems they've encountered.
By far the biggest complaint, is manufacturers who offer a tail-light warranty - once your tail-lights are out of sight, they don't want to know you.
Product Review - camper trailers
Cheers, Ron.
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